Scope of service: Guidance for management on best practices in working with KPIs and improving performance.
Period: 26-27 September 2019 / Engagement length: 2 days
Overview:
Sterling Bank Plc invited KNEWROW to enhance Management’s capabilities towards the use of Key Performance Indicators and Performance Improvement.
Synergistically evolve 2.0 technologies rather than just in time initiatives.
To the key stakeholders from various departments, we offered theoretical and practical guidance on generating value from KPIs by deploying the right performance management tools, monitoring performance and developing a robust approach towards achieving organisational objectives.
The education program improved the participant’s skills and knowledge in terms of:
- KPIs standardization
- Balanced Scorecard
- KPIs Selection
- KPIs documentation
- Development of scorecards
- KPIs activation and reporting
- Initiatives management
- Performance improvement and decision making
- Client:
- Sterling Bank Plc
- Year:
- 2019
- Category:
- Financial
- Location:
- Lagos
- ROI:
- 62%
