Please, read carefully before engaging our consulting services, purchasing training courses or accessing or downloading any training material from our website. By clicking on the "I accept" button, you agree to these terms and conditions which will bind you and your employees, agents and representatives if you are an employer. If you do not agree to these terms, you must discontinue the purchasing process now.

The engagement of our consulting services (‘services’) is subject to negotiation and mutual agreement between Knewrow and the client. Under this arrangement, the client is required to make a non-refundable deposit to Knewrow for the service purchased.

The purchase of training courses and training materials (‘products’) are subject to the prices as set out for the relevant product and the granting of a non-exclusive, non-transferable licence to use the product on the following terms:

  • Not to copy the product purchased except where such copying is incidental or necessary for the purposes of completing the relevant course;

  • Not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the product purchased;

  • Not to alter, or modify, the whole or any part of the product purchased nor permit the same to be combined with, or become incorporated into, any other materials;

  • To supervise and control the use of the product purchased; ensuring that they are used in accordance with the terms of this licence;

  • Not to provide or otherwise make available the product purchased, in whole or in part, in any form to any person without prior written consent from Knewrow.

Clients may purchase a product either online or offline and all payments made are non-refundable. However, where a course has been purchased, clients may transfer their registration for one course to another course up to 10 working days prior to the original course date. Once a client has transferred, no refunds can be made for the cancellation of either course. Only one transfer by any client may be made.

If a client cancels a course, such cancellation must be made no later than 10 working days before the start of the relevant course. We will only accept cancellations that are made in writing. If a client fails to attend a course or a cancellation is sought within the 10 working days prior to the start of such course, full payment will be required.

Payment can be made using an authorised credit card at the time of the transaction on our website or by transfer or lodgment into Knewrow’s account where purchase is made offline. Receipts for payment are provided in electronic format, in the case of online purchase or non-electronic format in the case of offline purchase either 30 days from date of invoice or at least 10 working days before the start of the course, whichever is sooner. We take all necessary steps to ensure that any information provided by you for the purposes of payment will be kept secure.

If a refund is approved by Knewrow, it will be made through the original mode of payment only. We reserve the right to cancel a course at any time. In such circumstances, we will offer alternative dates or a full refund.

If any incorrect information is provided resulting in an incorrect fee charged for a particular product, we reserve the right to adjust the fee (upwards or downwards) so that it is the correct fee.

You acknowledge that all intellectual property rights in the services and/or products, anywhere in the world, belong to Knewrow; that rights in the products are licensed (not sold) to you; and that you have no rights in, or to, the products other than the right to use them in accordance with the terms of this licence.

You, hereby, consent and agree that, by your purchase of Knewrow’s products, you have authorized Knewrow to use your company logo, feedback and comments on knewrow’s website and in connection with certain publicity and promotional materials that Knewrow may disseminate to the public. However, this does not, in anyway, create a partnership.

In the event of a force majeure, including any act, event, non-happening, omission or accident beyond our reasonable control, our performance is deemed to be suspended for the period that the force majeure event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the force majeure event to a close or to find a solution by which our obligations may be performed despite the force majeure event.

If we fail, at any time, during the term of this licence, to insist upon strict performance of any of your obligations, or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

If any provision of these terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and the remainder of the provision in question shall not be affected thereby.

The terms are governed by the laws of the Federal Republic of Nigeria and the parties submit to exclusive jurisdiction of the courts of Nigeria.

These terms represent the entire agreement between us in relation to the purchase of products and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. We each acknowledge that, in entering into these terms, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to entering into these terms, except as expressly stated in these terms and conditions.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of entering into these terms (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.

We have the right to revise and amend these terms and conditions from time to time.